Lyro by Tidio
Lyro by Tidio: The AI Chatbot That Will Improve Your Customer Service
Introduction
Lyro by Tidio is an AI chatbot that can help small and medium-sized businesses improve their customer service. It can answer customer questions, provide support, and even sell products. Lyro is powered by machine learning, so it gets better at answering questions over time.
Features
Answers customer questions
Lyro can answer a wide range of customer questions, including questions about products, services, shipping, and more. It can even answer questions that are not explicitly listed in your knowledge base.
Provides support
Lyro can also provide support to customers who are having problems with your products or services. It can help them troubleshoot problems, find answers to their questions, and even escalate their issue to a human agent if necessary.
Sells products
Lyro can also be used to sell products. It can recommend products to customers, answer questions about products, and even process orders.
Who is this tool for?
Lyro is a good fit for small and medium-sized businesses that want to improve their customer service. It is also a good fit for businesses that want to automate their customer support process.
Benefits of using Lyro
Increased customer satisfaction
Lyro can help you increase customer satisfaction by providing quick and accurate answers to their questions. This can help reduce customer wait times and improve overall customer experience.
Reduced workload
Lyro can help you reduce the workload on your customer support team by answering common questions and providing support. This can free up your team to focus on more complex issues.
Improved efficiency
Lyro can help you improve the efficiency of your customer service process by automating tasks. This can save you time and money.
FAQ
How do I get started with Lyro?
To get started with Lyro, you will need to create a Tidio account and then add Lyro to your account. You can then start training Lyro by providing it with your knowledge base and FAQs.
Is Lyro secure?
Yes, Lyro is secure. Your data is encrypted and stored on secure servers.
What are the benefits of using Lyro?
Lyro can help you improve your customer service in a number of ways, including increased customer satisfaction, reduced workload on your customer support team, improved efficiency of your customer service process, and increased sales.
What are the limitations of Lyro?
Lyro is still under development, so it may not be able to answer all of your customer’s questions. Additionally, Lyro is not a replacement for human customer support. If you have a complex issue, you may need to escalate the issue to a human agent.
