User Evaluation: The AI-Powered Tool for Gaining Deeper Customer Insights
User Evaluation is an AI-powered platform that helps businesses gain a deeper understanding of their customers. The platform provides a variety of features that allow businesses to collect, analyze, and visualize customer feedback.
User Evaluation’s AI insights feature provides businesses with key insights, pain points, delightful features, opportunity areas, and questions for the next session, all generated from audio and video files. This allows businesses to quickly and easily understand what’s working and what isn’t in their customer conversations.
User Evaluation’s AI chat feature allows businesses to chat with their AI assistant to uncover even more insights from their customer conversations. The AI will also help businesses generate new ideas based on the context from customer conversations.
User Evaluation’s research report combines all of the insights from customer conversations into a single report. This report includes generative data visualizations to help businesses visualize trends and understand their audio and video content on a deeper level. The report is also presentation ready, allowing businesses to easily share their findings with their team or clients.
User Evaluation’s research repository allows businesses to keep all of their customer conversations in one place. This makes it easy for businesses to refer back to their conversations in the future.
User Evaluation’s transcription service allows businesses to easily transcribe their audio and video content. This helps businesses save time and focus on analysis.
User Evaluation’s AI-generated presentations highlight insights from customer conversations. This helps businesses save time and create professional-looking presentations.
User Evaluation allows businesses to export their data as PDFs. This makes it easy for businesses to share their findings with their team or clients.
Who is this tool for?
User Evaluation is a great tool for businesses that want to gain a deeper understanding of their customers. The platform is particularly useful for businesses that are involved in UI/UX research, product design, or product management.
Benefits of using User Evaluation
- Gain deeper customer insights: User Evaluation’s AI insights feature provides businesses with key insights, pain points, delightful features, opportunity areas, and questions for the next session. This helps businesses to quickly and easily understand what’s working and what isn’t in their customer conversations.
- Save time: User Evaluation’s transcription service and AI-generated presentations help businesses to save time. This allows businesses to focus on analysis and creating actionable insights.
- Improve decision-making: User Evaluation’s insights can help businesses to make better decisions about their products, services, and marketing campaigns. This can lead to increased customer satisfaction and revenue.
What are the system requirements for User Evaluation?
User Evaluation requires a computer with a minimum of 4 GB of RAM and 20 GB of free disk space. The platform is compatible with Windows, macOS, and Linux.
How do I get started with User Evaluation?
To get started with User Evaluation, you can sign up for a free trial. Once you’ve signed up, you can create a project and start collecting customer feedback.
What are the integrations available for User Evaluation?
User Evaluation integrates with a variety of tools, including Google Analytics, Salesforce, and Slack. This allows businesses to connect their customer feedback data with other data sources.
How can I contact User Evaluation support?
User Evaluation offers 24/7 support. You can contact support by email, chat, or phone.